Exceptional customer service is our promise, and you are our number one priority.
For all inquiries, please send us an email at firstname.lastname@example.org with the following:
Name, Email, Phone Number, and Message
Please allow 24-48 hours to receive a response.
Below you will find answers to frequently asked questions, but don’t hesitate to reach out if your question is not listed or you would like additional information.
Will this product grow your hair?
Hair grows from the roots but giving your head a clean healthy foundation can also help. Product alone does not grow your hair, healthy hair habits do. Although it is very important to use products with quality ingredients, you still have to develop a consistent hair care regimen to assist. Our products are formulated to help your hair achieve and maintain moisture and hydration. Hydrated hair experiences less dryness and breakage, and therefore, it retains length.
What’s the best way to achieve a wng (wash n go)?
Everyone’s wng go will be different. The health of your hair, length, density, hydration, technique, and yes product, determine the results of your wng.
Are these products found in stores?
Currently our products are only available online.
How good is this product on 4C?
Our products are not texture or type discriminate. They were formulated to work on all hair types. Understanding what your hair needs are is the key to success. We have to be realistic in our expectations.
Are there drying alcohols in your products?
Our products contain cetearyl alcohol. Cetearyl alcohol is safe and non-toxic. Not only is it considered safe and non-toxic for use on skin and hair, but it’s also not drying or irritating like other types of alcohol. Due to its chemical structure, cetearyl alcohol is even permitted by the FDA as an ingredient in products labeled “alcohol free.” We were intentional about the ingredients we put into our products. There is no ingredient that singularly or collectively causes dryness in hair.
Is Quench Triple Threat a styling product?
Triple threat is formulated to deep condition, moisturize, and serve as a leave-in conditioner. It is excellent for providing additional moisture between wash days. It is not a styling product, although we have customers who claim they achieve successful twist outs and wng’s using only Quench Triple Threat.